Reply To: Companies that talk

[Ivan Sorensen]

I suppose in a way, a company or supplier being friendly when you ask them a question helps assure that if the order goes wrong, your problem will get fixed.

I’ve had one or two instances where an inquiry about this or that miniature was met pretty roughly and I didn’t order, because if I open the package and realize I got the wrong thing, I didn’t have faith that I could get it fixed.

On a personal note, with rules, I’ve noticed that in the “indie” rules sphere, people put a lot of stock in being able to just email and ask a question. So I try to be good about that 🙂