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Russell Phillips
Participant

I know how I’d feel if I’d ordered something and hadn’t received it yet other out of stock items were replaced. Customer service is important; we look after you as best we can and it makes you feel valued. Plus the chats with customers brighten the day as well!

Absolutely, I’d have wondered where my stuff was. But you’ve gone the extra mile with this order, so I thought I’d let people know.

Military history author
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