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Tony Hughes

The only service from Royal Mail that is (officially) both tracked and signed for is Special Delivery and the price for that starts at £6.70 for a 100g packet – for 2kg you’d pay £11. No 2nd class rates cover full tracking and signature BUT, if you send a parcel, you do get a tracking number – even though the service isn’t specifically mentioned and often gets updated some time after the arrival of the package.

At one time charging postage & packing as a %age of order value was the norm, now it isn’t really acceptable without some upper limit (and probably a lower one too).

Royal Mail is still my carrier of choice except for larger, heavier items.