Home Forums General General Thoughts on ebay managed payments and ecommerce

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  • #153512
    willz
    Participant

    Having received an email from ebay requiring me to move to managed payments, in short ebay is binning paypay and taking the money cut of the transactions but taking up to five days to pay money out.  I like paypal it is fast and simple money in and out is fast and I trust it and I like to post items within 2 days the new method will take up to a week.
    This is all about ebay making money.

    So does anyone know or can recommend an e-commence selling platform for the UK as I am thinking of parting ways with ebay.

    I am pondering what to do any ideas.

    #153514
    deephorse
    Participant

    Have I read this correctly, ebay is binning Paypal?  How are buyers supposed to pay for purchases then?  I don’t sell on ebay but I buy frequently.  I’ve not had any notification myself about this.

    Trust science, not the scientists.

    #153515
    fairoaks024
    Participant

    @deephorse they are still taking payments through PayPal, buyers using PayPal aren’t affected.

    eBay now takes the payment from the buyer, processes it themselves and pays the seller minus the fees.

    before eBay used to invoice the seller  once a month and collect the payment in one go

    #153518
    willz
    Participant

    When I said binning I should have stressed that you can still pay via paypal but the buyer gets sent your bank account details (sorry ebay has your details and the buyer pays in via any payment method they chose) and then ebay transfer money into your bank account but via ebay, this may take between 2 and 5 days dependent on payment method used,  I thought paypal was part of ebay but no ebay wants the money transaction fees that paypal gets.

    Ebay is restricting selling activity if you do not sign up to managed payment, in the round I probably will have to take up ebay’s forced offer as I find it easy to sell items via this system, my main problem is the money transfer delay.  Normally my sales end on a Saturday / Sunday  payment received by Sunday / Monday and posted either Monday / Tuesday and items in UK received to buyer by Wednesday / Thursday or Friday at the latest.  Now it will take a week longer, which seems unfair to me.

    #153519
    Mike
    Keymaster

    etsy?

    #153521
    Rhubarb633
    Participant

    …but the buyer gets sent your bank account details and they bank transfer money into your bank account but via ebay…

    I don’t think eBay sends the recipient’s bank details on to buyers. Why would they need to? They received payment on the sellers behalf, take their cut and then credit the rest to the bank account they hold on file.

    But I agree, it stinks. Waiting up to 4 days (business days mind – so payment received at weekends will sit going nowhere) is unacceptable in this day and age.

    I’m not sure Etsy is a viable alternative. Their stated policy on what can be sold says “You can sell handmade goods, vintage items and craft supplies on Etsy”. I’m not sure that would extend to shifting bits of my leadpile or the odd surplus figure or ruleset.

    #153522
    Mike
    Keymaster

    …but the buyer gets sent your bank account details and they bank transfer money into your bank account but via ebay…

    I don’t think eBay sends the recipient’s bank details on to buyers. Why would they need to? They received payment on the sellers behalf, take their cut and then credit the rest to the bank account they hold on file.

    But I agree, it stinks. Waiting up to 4 days (business days mind – so payment received at weekends will sit going nowhere) is unacceptable in this day and age.

    I’m not sure Etsy is a viable alternative. Their stated policy on what can be sold says “You can sell handmade goods, vintage items and craft supplies on Etsy”. I’m not sure that would extend to shifting bits of my leadpile or the odd surplus figure or ruleset.

    Not sure on policy, but plenty of people sell all sorts of wargames stuff, just depends how you spin it?
    If you have painted it then you have art-fied it?
    If you have based it you have converted and crafted it?
    If it is old it is vintage?
    And so on, plenty of stuff on there that if etsy were strict does not follow those guidelines, I use it quite a bit.

    #153523
    irishserb
    Participant

    I’m curious, is this for sellers with stores, or for people who have one off sales every now and then, or both?

    I can’t find any similar e-mails, or notifications from E-bay in my account inbox.  I haven’t sold anything in over a year, but have pooling some stuff together, so as to clear it all out at the same time.

     

    #153524
    willz
    Participant

    …but the buyer gets sent your bank account details and they bank transfer money into your bank account but via ebay…

    I don’t think eBay sends the recipient’s bank details on to buyers. Why would they need to? They received payment on the sellers behalf, take their cut and then credit the rest to the bank account they hold on file. But I agree, it stinks. Waiting up to 4 days (business days mind – so payment received at weekends will sit going nowhere) is unacceptable in this day and age. I’m not sure Etsy is a viable alternative. Their stated policy on what can be sold says “You can sell handmade goods, vintage items and craft supplies on Etsy”. I’m not sure that would extend to shifting bits of my leadpile or the odd surplus figure or ruleset.

    Yes reading more into it ebay has your account details, I am not sure exactly how it all works, when I go into the information page after 5 minutes of reading I lose the will to live.  So I am reading it all in short bites.

    #153525
    Guy Farrish
    Participant

    Paypal and ebay split into separate companies in in 2015 with a 5 year agreement to continue their favoured payment method relationship. That 5 years has ended and ebay wants a bigger cut of the sale – hence this change. Business sellers have been in the process of changeover from Paypal  since 2018. 2021 marks the end of the rollout and is now ‘inviting’ private seller to change.

     

    As for the bank account business – are you sure that is how it is supposed to work Willz?

    My understanding is the buyer uses Visa, Mastercard, American Express, Paypal, Applepay or Googlepay to pay Ebay, who then disburse the money, minus charges, to your bank account periodically. This is very similar to the Amazon system, and no bank details are made available to buyers.

     

    #153526
    willz
    Participant

    I’m curious, is this for sellers with stores, or for people who have one off sales every now and then, or both? I can’t find any similar e-mails, or notifications from E-bay in my account inbox. I haven’t sold anything in over a year, but have pooling some stuff together, so as to clear it all out at the same time.

    Its for everything and everyone Irshserb, I would reckon when you log in to sell it will offer you managed payment.

     

    #153528
    willz
    Participant

    Paypal and ebay split into separate companies in in 2015 with a 5 year agreement to continue their favoured payment method relationship. That 5 years has ended and ebay wants a bigger cut of the sale – hence this change. Business sellers have been in the process of changeover from Paypal since 2018. 2021 marks the end of the rollout and is now ‘inviting’ private seller to change. As for the bank account business – are you sure that is how it is supposed to work Willz? My understanding is the buyer uses Visa, Mastercard, American Express, Paypal, Applepay or Googlepay to pay Ebay, who then disburse the money, minus charges, to your bank account periodically. This is very similar to the Amazon system, and no bank details are made available to buyers.

    Yes reading more into it ebay has your account details, (sorry ebay has your details and the buyer pays in via any payment method they chose) I am not sure exactly how it all works, when I go into the information page after 5 minutes of reading I lose the will to live.  So I am reading it all in short bites.

    Like I said my main niggle is the several days to receive monies but reading ecommerce stuff on line this is ebay’s way of making money and holding money so as to bring in more investment.  Apparently it is how hedge funds and business work in the 21st century to generate money and increase stock market value.  What do I know all I sell unwanted but not unloved wargame items on line.

     

    #153530
    willz
    Participant

    Here are some moans about the new payment method, the worrying one for me is that if there is a problem during a transaction ebay puts a hold on all your account funds?  Not just the problem one.

    https://community.ebay.com/t5/Payments/Ebays-money-manage-program-SUCKS/td-p/31230863

    Hmmmmmmmmmmm?

    #153531
    Rhubarb633
    Participant

    Not sure on policy, but plenty of people sell all sorts of wargames stuff, just depends how you spin it? If you have painted it then you have art-fied it? If you have based it you have converted and crafted it? If it is old it is vintage? And so on, plenty of stuff on there that if etsy were strict does not follow those guidelines, I use it quite a bit.

    Thanks Mike. Interesting. I’ll have to take a closer look at Etsy.

    #153532
    irishserb
    Participant

    Thanks for the info.

    I looked at several auction sites a year or so ago, and tracked a number of hobby related sales on some of them, finding that they simply didn’t get near the hits or frequency of sales that E-bay does.

    I came to the conclusion that many of the lower end books and hobby items that I might have sold in years past, simply weren’t worth the time or work, given the low likelihood of sale and associated costs.

     

    #153534
    Mike
    Keymaster

    Would it be worth making a simple e-commerce site.

    You would not have auction style sales but if that is not such a big deal?

    Maybe put all your items on your e-commerce site in weekly batches and then plug the e-commerce site on specialist wargames sites etc?

    Bit more work but no listing fees.
    Instant sales and instant payment.

    #153538
    willz
    Participant

    Would it be worth making a simple e-commerce site. You would not have auction style sales but if that is not such a big deal? Maybe put all your items on your e-commerce site in weekly batches and then plug the e-commerce site on specialist wargames sites etc? Bit more work but no listing fees. Instant sales and instant payment.

    I am considering one for myself Mike, Roman cart system looks interesting, this might work for you Irishserb

    https://www.romancart.com/

    #153543
    Oh no….
    Participant

    What about selling your wargames related stuff on here?

    #153544
    Mike
    Keymaster

    What about selling your wargames related stuff on here?

    I think if you use the text tab on posts and use Paypals button generator you can insert paypal payment buttons into forum posts.

    #153547
    Mike
    Keymaster

    Test





    #153557
    Rob Heath
    Participant

    i think ebay want to distance themselves from any money laundering issues

    #153585
    MartinR
    Participant

    I got one of these slightly baffling emails from ebay recently too.  As far as I can see, people can still pay via PayPal if they wish for at least another two years, so I’m not planning on doing anything at all. I’m certainly not going to set ebay up as some sort of financial intermediary.

    "Mistakes in the initial deployment cannot be rectified" - Helmuth von Moltke

    #153610
    Andrew Beasley
    Participant

    … As far as I can see, people can still pay via PayPal if they wish for at least another two years, so I’m not planning on doing anything at all…

    My understanding is that though buyers can use a wide range of payment methods, payments on eBay will go direct to eBay and not the sellers PayPal account – no idea where this leads with any dispute and credit regulations as payment is not to the seller!  The only option ongoing if you want to sell is to link a bank account to your account.

    Very soon (less the 45 days) I have zero choice if I’m going to sell on eBay and TBH I’ve tried my own site, via wargames sites and local papers but eBay has always generated the most funds (and hassle).  The only other place I have heard of is Facebook marketplace but I do not go there anymore (and loath to restart that hell hole).

     

    #153722
    Aaron Prior
    Participant

    I sell on both Etsy and Ebay. The Etsy fluff about “You can sell handmade goods, vintage items and craft supplies on Etsy” hasn’t been relevant for a very long time and is basically a relic for appearances at this point, so I would not worry about that!

     

    The system Ebay is moving to is the same as the Etsy one and just cuts out Paypal as a middle man. You have to provide your bank details to Etsy and then they just pay direct into that after subtracting their fees. Funds flow Buyer > Etsy > Seller, so the customer is not involved with your details at any point.

     

    Personally I have found Etsy to be a much more modern and intuitive platform to use and the ability to set up sales has been a fantastic aid. There is also no fee for having a “proper shop” unlike on Ebay.

     

     

    #153736
    OB
    Participant

    Every day is a school day here!  I’m off to have a gander at Etsy.

    OB
    http://withob.blogspot.co.uk/

    #153758
    deephorse
    Participant

    I’m not a seller on any platform, so I’m not concerned with who ends up paying me, or any delay in receiving those payments.  However, I do buy on ebay on a regular basis, and this leaves me wondering who my contract is with when I do buy something?  If my payment goes to ebay, is ebay responsible if no product arrives or it arrives damaged?  Am I buying from ebay or the listed seller?  On the face if it this might be no different from me paying Paypal and them paying the seller, but then Paypal are not operating an online marketplace.  Or am I overthinking this?

    Trust science, not the scientists.

    #153764
    OB
    Participant

    Ebay are very good in the case of seller default in terms of non delivery or defective goods.  It has happened to me twice, non hobby related, and resolution was swift and satisfactory.

    OB
    http://withob.blogspot.co.uk/

    #153767
    willz
    Participant

    I’m not a seller on any platform, so I’m not concerned with who ends up paying me, or any delay in receiving those payments. However, I do buy on ebay on a regular basis, and this leaves me wondering who my contract is with when I do buy something? If my payment goes to ebay, is ebay responsible if no product arrives or it arrives damaged? Am I buying from ebay or the listed seller? On the face if it this might be no different from me paying Paypal and them paying the seller, but then Paypal are not operating an online marketplace. Or am I overthinking this?

     

    No you are not overthinking it, for a week now I have been trying to get some answers from ebay but all they do is put you on a automatic non answer loop, when you finally get to chat on line to a so called helper all they quote is the ebay managed payment fluff.

    As OB points out ebay is very good at refunding money for items not delivered, I have only had one item I bought last year from Germany that did not turn up (personally I would have paid for signed for but the seller would not offer it).  The seller refunded me within a week of me stating the item was missing, a real bummer I really wanted the figures.

    I am considering Esty, Sphock and others, yes ebay has a wider audience but as I am only reducing my wargame collection and ebay is treating me like a business seller and it all is to complicated to bother.

    #153866
    willz
    Participant
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