Time for a quick update…
My holiday seems unfortunately to have coincided with a spike in orders which means that things are a bit slow at the moment.
Turn round time on orders is currently in the order of 10-14 days – hopefully we’ll get this cleared and everything back to normal in the next week or two once I return to the workshop full-time.
As we don’t hold much ready stock, most of the time we cast to order, and process orders on a strict ‘first-in, first-out’ basis. However, when we get a backlog of orders like this we switch to a slightly different method of handling them. Instead of working in date order, we group orders by type so that we’re working on similar orders – ie, we’ll deal with all the spaceship orders, then the Aeronef orders etc. Although this is slightly less fair (some orders will end up being turned round in two days, others in two weeks) it is more efficient overall so we get things cleared more quickly.